Policies

Our Mission

Cosplay Convention Center is designed to help fans easily find cosplay conventions and discover the merchants, artists, writers, photographers, performers, cosplayers, and vendors who attend them.

The site is dedicated to helping conventions and creators gain exposure through a simple, searchable convention platform.

Accessibility

Cosplay Convention Center supports convention accessibility for fans who may require accommodations. When accessibility information is available, we aim to make it easier for users to find and access that information.

Accessibility details are typically provided by the convention or venue. If you notice missing or outdated accessibility information, please contact us so we can review it.

Privacy

Cosplay Convention Center respects user privacy. Information requested that is not publicly available is used for internal purposes and will be identified as such when requested.

Internal-use information is not sold or provided to third parties.

Payments, Refunds, and Memberships

Payments

Cosplay Convention Center does not directly collect credit card information. Payment transactions are processed through third-party providers.

Refunds

Cosplay Convention Center offers a 30-day refund policy from the date of purchase. Requests after 30 days may be reviewed but are not guaranteed.

Cosplay Convention Center reserves the right to refund any purchase at any time and discontinue business relations when necessary.

Cancel a Membership

Customers on a recurring billing cycle may cancel at any time. Benefits remain active through the paid billing period.